Project Summary: who can do this for me (Quality & Process Improvement) HW: This week you will be watching a 7 minute video from a Florida Hospital performance improvement team describing how they used DMAIC to improve the process used to discharge patients from the hospital. YOUR ORIGINAL POSTING TO THESE QUESTIONS IS DUE MONDAY AT 11:59 PM AND YOUR 2 REPLIES ARE DUE BY TUESDAY AT 11:59 PM. This week you will: 1. Watch the video at http://www.youtube.com/watch?v=mX6FULPLZxM&feature=relmfu a. What were the problems with the current process used to discharge patients? b. Describe the approach they used. c. Why did the project leader call this a 'culture change'? I do not need to write pages in this. Just answers for the 3 questions from the video. Due date today 06/10 at 5:00 pm